🚚 Shipping & Delivery Policy
At trendcars.in we are committed to delivering your favorite products safely, quickly, and transparently. Please read our Shipping & Delivery Policy carefully to understand how your orders are processed, shipped, and delivered.
📍 Shipping Locations
We proudly ship across India, covering most cities, towns, and selected rural areas.
Delivery availability may vary based on your PIN code and courier service reach.
🚨 Some remote or restricted locations may require additional delivery time.
⏳ Order Processing & Dispatch Time
Once your order is successfully placed, it will be processed and dispatched within 3–5 working days.
Orders are not dispatched on Sundays or public holidays.
After dispatch, you will receive tracking details via SMS / Email / WhatsApp to monitor your shipment.
🚛 Estimated Delivery Time
Standard delivery time after dispatch is 7–14 working days.
Delivery time may vary depending on:
Your location
Courier partner operations
Weather conditions
Festive seasons or unforeseen delays
⏰ While we strive for timely delivery, occasional delays may occur due to factors beyond our control.
💰 Shipping Charges
Shipping charges (if applicable) are calculated based on:
Product type
Weight & size
Delivery location
All applicable shipping charges are clearly shown at checkout before payment.
🎉 Free Shipping offers may be available during promotions.
💵 Cash on Delivery (COD)
We offer Cash on Delivery (COD) on eligible products and PIN codes.
COD availability depends on courier service coverage.
Please ensure:
Correct delivery address
Reachable mobile number
Full payment must be made to the delivery executive at the time of delivery.
🔁 30-Day Easy Returns
We offer a 30-day return policy from the date of delivery.
Returned products must be:
Unused & unwashed
In original condition
With original packaging, tags, and accessories
Once approved, we will provide a replacement or refund as per our return policy terms.
In certain cases, return shipping charges may apply.
📦 Damaged or Defective Products
If you receive a damaged or defective product:
Contact us within 48 hours of delivery
Provide clear photos or an unboxing video for verification
After verification, we will arrange a replacement or refund at no extra cost
❌ Failed or Incorrect Deliveries
Orders with incorrect address, unreachable phone number, or repeated delivery attempts may be marked as failed delivery.
If the product is returned to us:
Re-shipping charges may apply
Refunds (if any) will be processed after deduction of shipping costs
⚠️ Delays Beyond Our Control
Delivery may be delayed due to:
Natural disasters
Courier strikes
Government restrictions
Pandemic-related disruptions
Such delays are beyond our control, and we appreciate your patience and understanding.
📞 Customer Support
For shipping, delivery, or return-related queries, feel free to contact us:
📧 Email: Laarasmith93@gmail.com
📱 Phone / WhatsApp:
🕒 Support Hours: [9AM-6PM]
✨ Thank you for shopping with Trendcars.in!
We truly value your trust and look forward to serving you again.